Plans & pricing No memberships · No monthly fees --:-- local

Education for your community. Automation for your business.

For people, there are free community clinics and one-time help that’s quoted before we start. For business, Managed AI is a one-time build. We only scope a retainer if you actually need one.

01 · Education Clinics

Digital safety, brought to your community.

Practical, plain-language safety sessions for community centres, seniors’ residences, faith organizations, schools, libraries, cultural halls and workplaces. No cost to host, no sales pitch. Just knowledge that protects people.

  1. i.

    Free to host

    No charge to your organization, ever. You bring a room and a group; we come to you with the session.

  2. ii.

    Plain language

    Built for real people, not IT professionals. Habits anyone can use the moment they walk out the door.

  3. iii.

    Nothing to sign up for

    No membership afterwards and no follow-up pitch. If someone needs more help later, that’s one-time help, quoted first.

03 · For business

We respect the past. We build for the future.

The same hands-on, no-jargon approach we bring to families, applied to small business. We build and manage AI agents that handle the repetitive work (lead response, follow-ups, client communication) so you can focus on the work that matters.

You don’t buy hours. You buy operational scale: how many automations run inside your boundary. Every client runs on their own dedicated infrastructure, fully managed, end to end.

Hours back every week
The follow-ups, the chasing, the “did I reply to that?” Handled. Your time goes back to the work, not the admin.
Leads that don’t slip
One missed follow-up can cost a deal. Agents respond in seconds, every time, day or night.
Private by design
Your own isolated setup, not a shared reseller account. Privacy is built in from the first day.

What it looks like

A lead writes in after hours. The agent answers in your voice within seconds, offers real times, and books it. You wake up to a booked estimate, not a missed one.

Inbox · Northside RenovationsAgent on
Illustration · Lead Response agent

PricingSetup is one-time. Retainers are scoped, not fixed. The prices below cover the build. If your automations need ongoing tuning or monitoring after launch, we quote a monthly retainer on your actual scope, never a flat fee applied blindly.

AvailabilityCurrently accepting initial engagements. Managed AI is in early rollout. We’re working directly with a small number of clients to make sure it fits before we scale. No pressure, no pitch.

Tier 1

Starter

$1,000

One-time setup · 1 workflow

  • Plug the one leak costing you the most, e.g. a Lead Response agent answering inbound messages instantly
  • Complete architecture of a single-purpose agent container
  • Continuous health checks and quarterly integrity reviews
  • Priority support for critical workflow interruptions
Inquire

Tier 2

Starter Plus

$1,250

One-time setup · 2 workflows

  • Pair complementary functions, e.g. Lead Response working in tandem with Post-Call Follow-Up
  • End-to-end multi-agent environment, synced to two business objectives
  • Dedicated environment monitoring and quarterly integration updates
  • Fast-track priority engineering support
Inquire

Tier 3

Growth

$1,500

Base covers 3 builds · up to 6

Adjust to estimate your setup

3 automations at launch

Base covers 3 builds

  • Automate the full customer lifecycle: Lead Response, Nurture, Service Package, Event Follow-Up
  • Additional automations $500 each
  • Environment auditing and quarterly drift calibrations
  • Continuous optimization of your data perimeter
Inquire

Tier 4 Flagship

Max

$1,750

Base covers 4 builds · up to 10

Adjust to estimate your setup

4 automations at launch

Base covers 4 builds

  • For established businesses running multiple departments or high-volume service delivery
  • Additional automations $500 each
  • Comprehensive infrastructure oversight and prompt-drift adjustments
  • Zero-latency technical response windows
Inquire
Tier 5 · Built to order Beyond tiers. For medium enterprises, franchises and operators running more than one venture. We don’t fit you into a package; we architect around your operation: ten to a hundred automations, engineered inside your own boundary. Multi-tenant architecture · Complex API integrations · Custom data boundary agreements · Dedicated account management Design my build

What counts as one automation?

One input channelOne processing logicOne target system

Multi-channel setups (say Instagram DMs, web forms and voicemail) use more than one slot within your plan’s capacity. We scope this with you before anything is built.

04 · Custom Pipelines · Not an automation tier

If it’s not an agent you need, it’s a pipeline.

The tiers above are always-on agents, waiting for a message. A pipeline runs when you trigger it: a report to pull, a batch to process, an inbox to sweep. Tell us the job, and we design the system around it.

Try itPress the button and watch a pipeline run end to end.

01Inbox
02Spreadsheet
03CRM
04Report
Idle. Nothing runs until you say so.

It moves your data through the tools you already use (inbox, spreadsheet, CRM) exactly the same way, every time. Plain, predictable logic wherever it can be, and AI only where it’s genuinely the better tool.

  • Runs when you trigger it, not a 24/7 agent watching your inbox
  • Works with the tools you already use: email, spreadsheets, your CRM
  • Built and tested against your real data before it touches anything live
  • Every project quoted individually, because scope varies too much for a fixed tier
Talk about a custom pipeline

From the workbench · Case study

A sales pipeline that drafts everything, and sends nothing on its own.

Built for a Canadian B2B consulting firm. No client names or data appear here; the screen on this page is a recreation with placeholder details.

The problem
Prospect lists, follow-up sequences, LinkedIn outreach and a spreadsheet pipeline, all kept up by hand across Outlook and Excel. The selling kept getting squeezed out by the admin.
What we built
A set of small, single-purpose agents sharing one core: reading the pipeline, drafting follow-ups and replies in the owner’s voice, writing a morning digest, flagging deals that drift, and keeping the CRM in sync. Plain code wherever possible; a model call only where it earns its place.
The rule
Nothing sends on its own. Every email lands in a Drafts folder for the owner to approve, and every sequence follows Canada’s anti-spam law (CASL).
30+
modules, each doing one job
24
automated test suites
13
bugs found, fixed and written down
0
emails sent without approval, by design
Morning digestTue · 8:00 a.m.

42 open deals · 6 need you today

  • Follow-up

    Freight company · email 3 of 5 drafted

    Draft ready
  • Reply

    Food manufacturer asked about timing

    Draft ready
  • Overdue

    2 drafts waiting more than 48 hours

    Flagged
  • Drifting

    Dental clinic · no contact in 19 days

    Call?

Today’s one lineClear the two overdue drafts before 10, then call the dental clinic.

Recreated screen · placeholder details

We use what we build

Our own assistant works the night shift.

Before we set anything up for you, we live with it ourselves. This is a real night for our in-house assistant, running on private infrastructure we manage. Details are generalized.

ScrollScroll through this section and the night runs from midnight to 9 a.m.

Everyone’s asleep.

  1. 2:40 a.m.

    Updates its own software from the source

  2. 3:00 a.m.

    Encrypted backup of everything it knows

  3. 3:20 a.m.

    Condenses yesterday’s notes into something readable

  4. 3:25 a.m.

    Re-indexes its knowledge base

  5. 3:40 a.m.

    Runs a health check on itself

  6. 4:00 a.m.

    Writes the morning brief

  7. 4:15 a.m.

    A second pass checks the brief before it’s delivered

  8. 9:00 a.m.

    Nudges anything still waiting on a human’s approval

Every 15 minutesSaves its work and checks nothing is out of sync.

Every weekSorts its inbox and runs a deeper health scan.

Every monthAudits whether each of its own jobs still earns its place.

Its own inboxHas its own email address. It triages what comes in and drafts replies and follow-ups.

Everywhere you areReachable from a phone, a laptop or a chat app, connected to the accounts it’s been given.

In total26 scheduled jobs, and everything it does is logged.

05 · The agents

What can be added to your plan.

Growth and Max include 3 and 4 builds in their base setup; more are $500 each, up to your plan’s capacity. Nothing gets built before it fits your workflow.

  1. A1

    Lead Response

    Answers inbound inquiries and moves leads toward a booked call.

  2. A2

    Lead Nurture

    Follows up at day 3, 7 and 14, so the conversation stays warm without you.

  3. A3

    Service Package

    Sends curated service information the moment a call is booked.

  4. A4

    Post-Call Follow-Up

    Thank-you notes, next steps and action items after every client meeting.

  5. A5

    Market Update

    A monthly industry email to your past clients, written for you.

  6. A6

    Review Request

    A well-timed review ask after a deal or project closes.

  7. A7

    Event Follow-Up

    Same-day follow-up to attendee lists from open houses and events.

  8. A+

    And more.

    If a repetitive task is eating your time, there’s likely an agent for it.

06 · Why The Elder IT

Every client runs on their own dedicated infrastructure. Your data never touches another client’s system.

Most people selling AI automation to small businesses have no clean answer for where client data goes, who can see it, or what happens when something breaks. Each of our clients is configured and run on an isolated setup, with the data boundary designed in from day one, not bolted on after.